Effective Date: October 2025
Last Updated: October 22, 2025
Welcome to Spruce Health Collective (“Spruce,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, sprucehealthcollective.com, including any content, functionality, and services offered through it (collectively, the “Site”).
By using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Medical Disclaimer
The content provided on this Site is for informational and educational purposes only and is not intended as medical advice.
Nothing on this Site creates a doctor-patient relationship.
For individualized medical care, diagnosis, or treatment, please schedule an appointment with one of our licensed practitioners.
If you are experiencing a medical emergency, call 911 or seek emergency medical services immediately.
2. Eligibility and Use
By accessing this Site, you represent that you are at least 18 years old (or have parental consent) and will use the Site only for lawful purposes. You agree not to use the Site:
- To post or transmit any unlawful, threatening, or obscene material;
- To interfere with the Site’s operation or security;
- To access or attempt to access private areas of the Site or others’ data without authorization.
3. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
When scheduling appointments or communicating through linked portals such as Charm EHR, you are also subject to the privacy and security policies of those platforms.
4. Scheduling and Services
Appointments may be requested through our online scheduling system or by phone.
Submitting an appointment request does not guarantee a confirmed appointment. We reserve the right to modify, reschedule, or decline appointments at our discretion.
All patients, including those who have worked with our practitioners before, will be considered new patients for registration under the Spruce Health Collective name.
5. Intellectual Property
All materials on this Site—including text, graphics, logos, videos, and other content—are the property of Spruce Health Collective and are protected by copyright and trademark laws.
You may not copy, distribute, modify, or use any content without prior written consent.
6. Third-Party Links
Our Site may include links to third-party services, including Charm EHR or payment platforms.
We are not responsible for the content, privacy practices, or security of these external sites.
Accessing them is at your own risk.
7. No Warranties
The Site and its content are provided “as is” without any warranties of any kind, either express or implied.
We make no representation that the information on the Site is complete, current, or error-free.
8. Limitation of Liability
To the fullest extent permitted by law, Spruce Health Collective and its practitioners shall not be liable for any damages arising from your use of, or inability to use, the Site or its content.
9. Changes to These Terms
We may update these Terms from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Site after such changes constitutes acceptance of the revised Terms.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Spruce Health Collective
[Address – insert clinic address]
[[email protected]]
sprucehealthcollective.com
Would you like me to create a matching Privacy Policy next (which you’ll definitely need to pair with this for HIPAA compliance)? I can make it align with your Charm EHR setup and the scheduling page.
Spruce Health Collective
920 E Jackson St.
Medford, OR 97504
[email protected]
sprucehealthcollective.com
